Shipping/Returns

Shipping 

Please allow 1-2 days processing time once your order has been confirmed.  Orders placed Monday to Friday(excluding holidays) before 2pm EST will be begin processing same day. Orders placed after 2pm EST will not begin processing until the following business day. You will receive email confirmation directly from UPS providing tracking information once item has been shipped. Questions about your order, please contact us at 202-255-2799 or email us at prestigeconcepts4u@gmail.com.

Domestic orders can be shipped USPS Ground, UPS Ground or 3 Day Select, UPS. We currently do not ship outside the U.S.A. Please make note, UPS does not ship to P.O Boxes.

Prestige Concepts Boutique offers FREE Ground Shipping on orders over $50.

We ship directly from Temple Hills, Maryland. UPS Ground transit option coming soon, view the shipping arrival estimates below: 

 

Where Is My Order Confirmation?

As soon as your order ships, you will receive an email confirmation to the email address you entered on your order.  If for some reason, you did not receive an email, please check your spam folder. 

Return Policy

You should be absolutely happy with your purchase. If for some reason you need to return an item, please know that all returns and exchanges are accepted on merchandise within 7 days of receipt for items that have NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Unfortunately, jewelry, bodysuits, swimwear, lingerie cannot be returned. Please note that shipping and handling charges are non-returnable.

Send your return or exchange to:

Prestige Concepts

6339 Old Branch Ave.

Camp Springs, MD 20748

Call us Mon-Sat 9-5 EasternTime at 202-255-2799 or email questions to prestigeconcepts4u@gmail.com  and we’ll be happy to assist you.